شاخص سنجش
عامل سنجش
Anderson, 2003; Sommer, 2009; Sankar and Rau, 2006; Nicolaou, 2004; Rose and Kraemmergaard, 2006; Sawah et al., 2008
تطابق نیازمندی های کسب و کار با راه حل های ارائه شده توسط سیستم برنامه ریزی منابع سازمان
مدیریت نیازمندی
Basoglu et al., 2007; Botta-Genoulaz and Millet, 2005; Momoh et al., 2010; Dillard and Yuthas, 2006; Malhotra and Temponi, 2010; Chou and Chang(a), 2008; Musaji, 2002; Wier et al., 2007; Law et al., 2010; Soffer et al., 2005; Dechow and Mouritsen, 2005; Rose and Kraemmergaard, 2006; Poon and Yu, 2010; Poston and Grabski, 2001
تطابق فرایندهای استاندارد سیستم با فرایندهای کسب و کار
Sarkis and Sundarraj,2003; Upadhyay et al., 2011; Finney, 2011; Law and Ngai, 2007; Yen and Sheu, 2004; Rose and Kraemmergaard, 2006; Esteves and Bohorquez, 2007; Malhotra and Temponi, 2010; Chen et al., 2008
هم سویی برنامه ها و راهبرد های فناوری اطلاعات با راهبرد های کسب و کار
Law and Ngai, 2007; Sen et al., 2009; Sheu et al., 2004; Doom and Milis, 2009; Pham, 2008; Wang et al., 2008; Salmeron and Lopez, 2010; Al-Mashari et al., 2003; Moohebat et al., 2010; Dey et al., 2010; Grabski and Leech, 2007; Dezdar and Ainin, 2011; Cebeci, 2009; Botta-Genoulaz and Millet, 2005; Ke and Wei, 2008
پوشش کامل نیازمندی های کسب و کار توسط سیستم برنامه ریزی منابع سازمان
Adhikari et al., 2004; Andersson and Wilson, 2011; Lea et al., 2005; Sen, 2009; Wei and Wang, 2004; Law et al., 2010; Wagner et al., 2011; Mauldin and Richtermeyera, 2004; Umble et al., 2003; Calisir and Calisir, 2004; Akkermans et al., 2003; Liang and Xue, 2004; Ehie and Madsen, 2005; Salmeron and Lopez, 2010; Verville et al., 2007; Beard and Sumner, 2004; Benders et al., 2006; Kapp et al., 2001; Pan et al., 2011; Bradford and Florin, 2003; Vasarhelyi and Alles, 2008; Basoglu et al., 2007; Poon and Yu, 2010; Dey et al., 2010; Poston and Grabski, 2001; Sundarraj and Talluri, 2003; Buen and Salmeron, 2008; Somers and Nelson, 2003; Ekanayaka et al., 2002; Zhu et al., 2010; Musaji, 2002
تطابق و سازگاری اجزای سیستم مانند سخت افزار، نرم افزار، داده ها و اطلاعات با سیستم های پیشین سازمان
Pham, 2008; Andersson and Wilson, 2011; Madapusi, 2008; Momoh et al., 2010; Berchet and Habchi, 2005; Law et al., 2010; Sen et al., 2009; Ng et al., 2002; Sheu et al., 2004; Wang et al., 2008; Anderson, 2003; Anderson et al., 2009; Liang and Xue, 2004; Yen and Sheu, 2004; Akkermans et al., 2003; Chuen, 2010; Benders et al., 2006; Motwani et al., 2005; Motwani et al., 2002; Park et al., 2007; Wu et al., 2008; Moohebat et al., 2010; Morton and Hu, 2008; Basoglu et al., 2007; Nicolaou and Bhattacharya, 2008; Velcu, 2010; Ifinedo et al., 2010; Dey et al., 2010; Rajagopal, 2002; Upadhyay et al., 2011; Poon and Yu, 2010; Malhotra and Temponi, 2010; Sundarraj and Talluri, 2003; Plant and Willcocks, 2007; Sawah et al., 2008; Somers and Nelson, 2003; Larsen, 2009; Mabert et al., 2003; Mabert et al., 2006; Kumar et al., 2003; Musaji , 2002
امکان پذیری تغییر سیستم از قبیل فرایندها، خروجی ها، رابط کاربر، کدهای برنامه و … جهت تطابق با نیازمندی های کسب وکار سازمان مشتری (شخصی سازی)
Ifinedo et al., 2010; Kumar et al., 2003; Nicolaou and Bhattacharya, 2006; Grabski and Leech, 2007; Berchet and Habchi, 2005; Ke and Wei, 2008; Lea et al., 2005; Wu et al., 2008; Wei and Wang, 2004; Sun et al., 2005; Law and Ngai, 2007; Sawah et al., 2008; Liao et al., 2007; Samaranayake, 2009; Motwani et al., 2005; Wang et al., 2008; Chuen, 2010; Xue et al., 2005; Watanabe and Hobo, 2004; Hakim and Hakim, 2010; Verville et al., 2007; Poon and Yu, 2010; Kwahk and Ahn, 2010; Park et al., 2007; Sammon and Adam, 2010; Wu, 2011; Hallikainen et al., 2009; Velcu, 2010; Basoglu et al., 2007; Law et al., 2010; Liang and Xue, 2004; Rajagopal, 2002; Pham, 2008; Momoh et al., 2010; Ekanayaka et al., 2002; Jacobs and Bendoly, 2003; Mabert et al., 2006; Malhotra and Temponi, 2010; Plant and Willcocks, 2007; Madapusi, 2008; Sen et al., 2009; Xu and Ma, 2008; Garg, 2010; Botta-Genoulaz and Millet, 2005; Mabert et al., 2003; Yen and Sheu, 2004; Vasarhely, 2008; Morton and Hu, 2008; Worley, 2005; Dillard and Yuthas, 2006; Dillard et al., 2005; Chand et al., 2005; Annamalai and Ramayah, 2011; Dey et al., 2010;; Kapp et al., 2001; Nikookar et al., 2010; Yusuf et al., 2004; Rose and Kraemmergaard, 2006
طراحی مجدد آن دسته از فرایند های کسب و کار که تحت تاثیر سیستم قرار خواهند گرفت
مدیریت تغییر
Madapusi, 2008; Finney, 2011; Somers and Nelson, 2003; Nicolaou, 2004; Liang and Xue, 2004; Zhang et al., 2005; Berchet and Habchi, 2005; Ke and Wei, 2008
اصلاح فرایندهای شناسایی شده به عنوان فرایند زائد یا محدود کننده
Umble et al., 2003; Dezdar and Ainin, 2011; Liang and Xue, 2004; Hallikainen et al., 2009; Lea et al., 2005; Vandaie, 2008; Anderson, 2003; Portougal and Sundaram, 2006; Pham, 2008
ایجاد فرایندهای جدید برای پشتیبانی از اهداف سازمان
Hakim and Hakim, 2010; Momoh et al., 2010; Lea et al., 2005; Sheu et al., 2004; Wagner et al., 2011; Wang et al., 2008; Anderson et al., 2009; Yen and Sheu, 2004; Razmi et al., 2009; Rose and Kraemmergaard, 2006; Kwahk and Lee, 2008; Kwahk and Ahn, 2010; Wu et al., 2008; Tsamenyi et al., 2006; Morton and Hu, 2008; Basoglu et al., 2007; Rajagopal, 2002; Dey et al., 2010; Malhotra and Temponi, 2010; Grabski and Leech, 2007; Dezdar and Ainin, 2011; Finney, 2011; Kumar et al., 2003; Tsai et al., 2011; Yusuf et al., 2004; Yusuf et al., 2006
